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Decoding Reg E and NACHA Requirements for Debit Card Errors
Barbara Hudgins

Protect your institution and help customers by learning the requirements of Reg E and NACHA for debit card errors.

Price: $299.00

Venue

This is a virtual event, accessible online. Access instructions will be provided after registration.
Decoding Reg E

Debit card fraud is as prevalent as ever, affecting one in five U.S. debit card holders. Do you sufficiently help consumers resolve their debit card fraud issues?

You need to know when Regulation E and NACHA rules apply to a transaction and what errors may occur. To stay in compliance and minimize financial losses, your institution must meet specific time requirements for investigation and resolution of issues related to debit card errors.

WHAT YOU'LL LEARN

  • Where does liability fall between the account holder and the financial institution?
  • What communications are required in cases of debit card fraud?
  • What investigation process should you follow?
  • When must you provide a provisional credit?
  • How should incidents be tracked? What information must be retained?
  • How are chargebacks used with debit cards?
Price: $299.00

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PRESENTER

Barbara Hudgins, AAP, APRP

WHAT'S INCLUDED

  • Access your training anywhere, with a computer, tablet or smartphone.
  • Engaging and up-to-date training to support your career and your organization.
  • Handouts you can distribute to your board and staff.